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Privacy Policy

Your privacy and confidentiality are our top priorities

Privacy Policy

At BondingTree, we are committed to protecting your privacy and maintaining the confidentiality of your personal and medical information.

Last updated: January 2025

Introduction

BondingTree, operated by Dr. Shamik Das (Dermatologist & Sexologist), is committed to protecting the privacy and confidentiality of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We understand the sensitive nature of sexual health and dermatological concerns, and we take extra precautions to ensure your personal and medical information remains confidential and secure.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name, age, and contact information (phone, email, address)
  • Medical history and current health concerns
  • Appointment details and consultation records
  • Payment information for consultations and treatments
  • Communication records (emails, messages, call logs)

Medical Information

As a healthcare provider, we collect:

  • Symptoms and medical complaints
  • Treatment history and medication information
  • Diagnostic test results and medical reports
  • Photography for dermatological conditions (with explicit consent)
  • Sexual health history and concerns

Technical Information

  • IP address and browser information
  • Website usage data and cookies
  • Device information and operating system
  • Location data (if permitted)

How We Use Your Information

Medical Purposes

  • Providing diagnosis, treatment, and medical care
  • Maintaining medical records and treatment history
  • Follow-up care and treatment monitoring
  • Prescription management and medication guidance

Service Delivery

  • Scheduling and managing appointments
  • Sending appointment reminders and health tips
  • Processing payments and billing
  • Responding to inquiries and providing customer support

Legal and Safety

  • Complying with medical and legal regulations
  • Protecting patient safety and public health
  • Maintaining accurate medical records as required by law
  • Reporting as mandated by healthcare authorities

Information Sharing and Disclosure

Important Notice

We do NOT sell, trade, or rent your personal or medical information to third parties. Your confidentiality is paramount to our practice.

Limited Disclosure

We may share your information only in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share information
  • Medical Referrals: With specialists or laboratories for your treatment
  • Legal Requirements: When required by law or court order
  • Emergency Situations: To protect your life or safety
  • Insurance Claims: For processing medical insurance (with your consent)

Data Security

Physical Security

  • Secure clinic premises
  • Locked filing cabinets
  • Restricted access areas
  • CCTV monitoring

Digital Security

  • SSL encryption for data transmission
  • Password-protected systems
  • Regular security updates
  • Secure backup systems

Your Rights

You have the following rights regarding your personal and medical information:

  • Access: Request copies of your medical records
  • Correction: Request correction of inaccurate information
  • Restriction: Request restrictions on information use
  • Portability: Request transfer of records to another provider
  • Withdrawal: Withdraw consent for certain uses (where applicable)

Cookies and Website Tracking

Our website uses cookies to improve your browsing experience and provide personalized content. We use the following types of cookies:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but some website features may not work properly if cookies are disabled.

Data Retention

We retain your information for the following periods:

  • Medical Records: As required by Indian medical regulations (minimum 7 years)
  • Appointment Data: 3 years from last visit
  • Website Data: 2 years unless you request deletion
  • Communication Records: 1 year from last contact

Third-Party Services

We may use trusted third-party services for:

  • Payment processing (with PCI DSS compliance)
  • Appointment scheduling systems
  • Email communication services
  • Website analytics (anonymized data)

All third-party services are carefully vetted and required to maintain appropriate security standards.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Dr. Shamik Das

BondingTree Clinic

23/1 Lake Road, Kolkata, West Bengal 700029, India, Kolkata

Phone: +91-9876543210

Email: dr.shamik@bondingtree.in

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered patients
  • Informing patients during their next visit

Governing Law

This Privacy Policy is governed by the laws of India and the regulations of the Medical Council of India. Any disputes will be subject to the jurisdiction of the courts in Kolkata, West Bengal.